Before Pool Scouts Cape Coral even opened, it was helping the community recover from Hurricane Ian.

Company co-owners Kristie Larsh and Kate Richard were all set to open on Nov. 1 when the hurricane hit on Sept. 28.

Larsh and Richard immediately knew they wanted to help. The storm hit on a Thursday and by Saturday, they were out helping the community rebuild.

They worked with Pool Scouts of Fort Myers (since the Cape Coral office wasn’t officially open yet) to ensure customers were able to receive service as quickly as possible.

Larsh and Richard went to every customer’s home to check in, and assist with removing debris that had gotten into their pools during the hurricane.

“It was our first experience with a hurricane, so go big or go home,” Richard said. “We were amazed by the sense of community and how everyone came together and wanted to be a part of that.”

They dedicated their time to bring their clients’ home pool investments back to life by increasing the chlorine level higher than normal and decreasing the PH lower than normal to combat debris and large amounts of rain.

Richard and Larsh moved to Cape Coral from Canada about a year ago.

What they loved about Pool Scouts is its high commitment to customer service, which “really aligns with our standards and what we’re looking to provide to the people of Cape Coral,” Richard said.

Neither of them had been to Cape Coral before.

“Another family member looking at Cape Coral for a different job prospect led us to this area,” Richard said. “Speaking with Pool Scouts, they had territories down here and it seemed like a perfect fit for our families.”

The business combines Larsh’s managerial expertise and Richard’s previous business ownership experience and it seemed like a win-win.

Pool Scouts is based in Virginia Beach. The premier pool service franchise is focused on delivering a quality, consistent brand experience while providing pool cleaning, maintenance and minor repair services at residential properties. Technicians are trained in testing, monitoring, treating and servicing pools and can provide ongoing service and help at the beginning and end of the summer season.

Pool Scouts of Cape Coral serves Cape Coral, Fort Myers, Punta Gorda, Venice and Port Charlotte.

“We look at the job not just as a job, but as a way to serve others,” Richard said.

After the hurricane, they wanted to do whatever they could to help their community get back up and running as quickly as possible and have a sense of normalcy.

“Being able to provide that really gave us a great sense of pride, too,” Larsh said. “Being able to get in the pool and cool off was a big help in giving people something to relax and give them some peace.”

For additional information about Pool Scouts Cape Coral and the services it provides, please call 239-893-3921.