Intuitive Health, a national leader of the dual emergency room and urgent care model, this week announced the winners of its inaugural Center for Excellence awards, recognizing exceptional efforts to administer excellent patient care to communities. Intuitive Health’s National Process Improvement Team handled the selection of awards presented by CEO Thom Herrmann.

Intuitive Health partners with established health systems nationwide to build, operate and launch retail health care facilities that provide urgent care and emergency room services under one roof based on a proven value-based care model. Currently, Intuitive Health has 17 ER and urgent care facilities open with 8 health system partners in 11 states.

The Center for Excellence award recipients exemplifies the best-of-the-best patient care–significantly exceeding globally recognized healthcare customer service, clinical excellence, and quality care while setting new standards for value-based health care.

Intuitive Health’s inaugural Center of Excellence award winners includes health systems across the United States. Two ER and urgent care centers in Texas and Indiana received the Center of Excellence award; seven health care partner locations in Florida, Indiana, Texas and New Mexico received the Intuitive Way award; and a Florida provider received the Up and Comer award.

The Intuitive Health Center of Excellence award represents the highest accolade a facility can achieve. This award is based on key areas of health care excellence metrics: health care customer service, operational performance, patient quality care and clinical quality measures. This award category focuses on Intuitive Health managed-facilities that have exceeded extremely rigorous national health care best practicesIntuitive Health’s 2022 Center of Excellence are:

n Legacy ER & Urgent Care West Frisco in Texas

n Riverview Health Emergency Room & Urgent Care East Carmel in Indiana

The Intuitive Way award is given to locations that demonstrate an unwavering dedication to Intuitive Health’s mission and follow the Intuitive Way by exceeding one or more of the Center of Excellence criteria. These centers raise the bar in at least one of the key areas of health care excellence metrics: health care customer service, operational performance, patient quality care or clinical quality measures. The Intuitive Health managed facilities that have exceeded extremely rigorous national health care best practices in one of the above areas include:

• ShorePoint Health ER & Urgent Care Cape Coral in Florida

• Baptist Health Care Emergency Room & Urgent Care in Florida

• Riverview Health Emergency Room & Urgent Care Fishers in Indiana

• Riverview Health Emergency Room & Urgent Care West Carmel in Indiana

• PRESNow 24/7 Urgent and Emergency Care Paseo/San Pedro in New Mexico

• PRESNow 24/7 Urgent and Emergency Care Coors/Western Trail in New Mexico

• Legacy ER & Urgent Care Allen in Texas

• Legacy ER & Urgent Care East Frisco in Texas

• Legacy ER & Urgent Care Coppell in Texas

• Legacy ER & Urgent Care McKinney in Texas

• Legacy ER & Urgent Care North Richland Hills in Texas

Intuitive Health is one of the fastest-growing health care companies in the United States. To recognize Intuitive Health’s newest facilities, the Up and Comer award celebrates new facilities that rank high in health care customer service based on their healthcare NPS scores and have exceeded at least one of the key areas of health care excellence metrics: operational performance, patient quality care or clinical quality measures within the first 18 months of opening. The 2022 Intuitive Health Up and Comer award goes to:

• Baptist Health Care Emergency Room & Urgent Care in Florida

For information about Intuitive Health, visit www.iheruc.com/about-us. To learn more about Intuitive Health’s health systems partnership opportunities, visit www.iheruc.com/health-systems. For more about The Center of Excellence awards at www.iheruc.com/center-of-excellence.